Refund Policy
7 Day Return to us, Only for A partial refund
For whatever reason, if you are unsatisfied with your order within 7 days you can return it to us in "new condition" for a partial refund minus the shipping charges. spare parts products cannot be returned if installed to mobile phone and electronic device it's working.
To return your product, you should contact us first by e-mail, we will provide you the appropriate address, our facility warehouse address.
Also, you will be responsible for paying for your own shipping costs for your item.
Shipping costs are non-refundable and will be deducted from your payment.
Depending on where you live, the time it may take for your product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your item.
Return (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your return item. We will also notify you of the approval or rejection of your return.
If you are approved, then your return will be processed.
Our policy :
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Note: Items Damaged in Transit We not Responsible
Registration Terms policy
If you fill in the wrong customer shipping address, you should bear 99% of the liability. If you have used the wrong address contact us as soon as you realize as once it is shipped we cannot change it.
NOTE: FIRST CONTACT US BY E-MAIL AT sales@wepcbuild.com
Our policy :
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Cancellation
If you want to cancel an order within 12 hours after the payment has been confirmed, you will be eligible for a full refund. It is still possible to cancel an order after 12 hours but only before it has been shipped. If an order has been shipped, we can not cancel or modify it anymore. It will have to be returned to us once your customer received it. We will only be able to issue a partial refund covering the price of the item(s) minus the shipping fees. For more details, please contact with your sales email: sales@wepcbuild.com
To be eligible for a return , your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Repair Policy in Warranty Period
If any of your purchases is defective, and it's no more than 1 year since receipt, you are entitled to a warranty repair, please kindly provide us with proof as below: pictures, videos to show the product now is defective. After informing us of the information and getting confirmation from us, you can send the items back for repair.
Before sending back, please note: Keep in mind that it's your responsibility to record and erase all info (e.g. texts, images, ringtones, contacts, etc.) from any phone or other items you return to us.
